Gardner Fish & Gun Club ("the Club," "we," "us," or "our"), located at 538 Clark St, Gardner, MA 01440 (Mailing Address: P.O. Box 396, Gardner, MA 01440), is committed to protecting the privacy of our members and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and member portal.

By submitting a membership application, creating an account, or using our digital services, you acknowledge that you have read and understood this Privacy Policy.

We collect the following categories of personal information:

• Identity: First name, last name, date of birth
• Contact: Email address, phone number, mailing address (street, city, state, ZIP)
• Membership: Member ID, classification, dues payment status, range safety certification, join date
• Communications: Notification preferences, SMS consent records, opt-in/opt-out history, consent timestamp, consent source (form/page), IP address at time of consent
• Financial: Payment method details (processed and stored by Stripe — we do not store full card numbers)
• Usage: Login activity, RSVP records, facility booking records, submitted tickets
• Technical: Browser type, IP address at time of consent (where applicable)

We use your personal information to:

• Process and manage your Club membership
• Send notifications about range status, events, dues, and general club communications
• Process payments for dues, event registrations, and facility rentals
• Maintain audit logs and compliance records, including SMS consent and opt-out records
• Respond to your inquiries and support requests
• Fulfill legal or regulatory obligations
• Improve our website and member portal

If you opt in to receive SMS communications from the Gardner Fish & Gun Club, we may send messages related to the following categories:

• Membership updates and status changes
• Dues reminders and payment confirmations
• Range status alerts and closures
• Event notifications and reminders
• Facility booking and rental updates
• Employee scheduling notifications
• Operational announcements
• Emergency club communications

• SMS consent is never required to become a member or use Club services
• We do not send SMS messages to any member who has not explicitly provided written consent
• Consent may be revoked at any time via the Member Dashboard or by replying STOP
• The Club maintains records of SMS consent, opt-in actions, opt-out requests, and communication preference changes for compliance and operational purposes

We do not sell your personal information. We share your data only with trusted service providers necessary to operate the Club:

• Twilio Inc. — SMS delivery service provider. Phone numbers are transmitted to Twilio solely to deliver text messages you have consented to receive. Mobile opt-in data and SMS consent records are never shared with Twilio or any party for marketing purposes. Twilio's privacy policy is available at twilio.com/legal/privacy.
• Stripe Inc. — Payment processing. Card data is handled directly by Stripe and subject to their privacy policy at stripe.com/privacy.
• Base44 (platform provider) — Cloud hosting and infrastructure for the member portal.

We may also disclose information where required by law, court order, or to protect the safety and rights of our members or the public.

We retain your personal information for as long as your membership is active or as necessary to fulfill the purposes described in this policy. Upon membership termination:

• Contact and identity information may be retained for up to 7 years for legal and audit purposes
• Payment records are retained as required by applicable tax laws
• SMS consent records, opt-in timestamps, opt-out history, and related communication logs are retained for a minimum of 4 years or as required by applicable telecommunications regulations

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct your personal information through the Member Dashboard
• Deletion: Request deletion of your data, subject to legal retention requirements
• Opt-out of SMS: Reply STOP to any text message to immediately unsubscribe, or update preferences in the Member Dashboard
• Opt-out of Email: Update notification preferences in your Member Dashboard

To exercise any of these rights, contact us at the address or phone number below.

We implement reasonable technical and organizational measures to protect your personal information, including HTTPS encryption for all data in transit, role-based access controls limiting which staff members can view sensitive member data, and secure third-party payment processing via Stripe. No system is 100% secure; we encourage you to use strong, unique passwords for your account.

Club membership requires applicants to be at least 18 years of age. We do not knowingly collect personal information from individuals under 18. If you believe a minor has submitted information to us, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify active members of material changes via email. The effective date at the top of this page will reflect the date of the most recent revision.

For privacy questions, data requests, SMS opt-out assistance, or to report a concern: